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delay on shipping |
November 21, 2011 |
| Reviewer:
Nick S Bernal from Madisonville, KY
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I had sent two emails concerning my order status. I finally called and the my order had not been shipped because my phone # was not on file. This delay cost me time and money. The parts worked great, but the email communications need attention.
From The Parts team at GCIron.com: Customer ordered parts on 10-24-11, they were successfully delivered on 10-26-11. Customer ordered the parts via ground. This customer received his parts in 3 business days. Customer did not provide our company with a telephone to contact which is a prerequisite when shipping with UPS.
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